Ebytel Office is a telephone system and fax-based “cloud”. It combines a hosted phone system with advanced features. It includes fax and mobile optional feature. With Ebytel Office, you can easily connect your office employees under one phone system and that no matter where they are. Unlike expensive conventional telephone systems, Ebytel Office is purchased, activated, installed and managed online. In fact, we manage everything for you!
By eliminating the need for heavy equipment, complex, the endless installation and technical expertise, you get quality features and flexibility to stay in touch with your customers. And that by paying a fixed monthly fee, no contract, pay Ebytel Office communicating your business easy, affordable and accessible from the office, from home, on the move and wherever you are.
- Once you demonstrate your interest in our services
- An appointment is automatically taken as soon as possible with a representative in order to know your telephony needs Affairs
- We note your phone number to check their portability
- If your numbers are transferable, we will ask you your last old phone bill signed 45 days.
- Once the invoice signed received we start the transfer procedure
- Your number will be transferred within 5 to 10 working days
- Within 48 hours of your request for service, a parallel telephone system will be installed in your company to start benefiting from our services before the final transfer.
- You could call forwarding on temporary number that we will give
- Then You will be notified when the transfer is effective.
Yes, your number is permanent, as long as you remain a customer Ebytel.
Yes, anyone in the world can buy our services. Virtual numbers (IDs) will be issued to anyone living anywhere in the world.
We accept several payment methods
- Payment by Interac transfer
- Payment by check
- Payment by PayPal
- Payment by money order only for the first payment
- Set your phone system to meet your specific needs of Use
Connect your employees Ebytel Bureau, your local, remote, and while traveling.
Quickly add new users without geographical
Change the reply rules of calls and line redirection according to your needs and that at any time and wherever you are!
Integrate your Ebytel Office system with your existing phones or mobile devices.
- Never miss a call or fax
Always be connected to your phone system at your office or outside.
Your customers can join or attach your employees anytime and anywhere
Receive your faxes and audio messages at anytime and anywhere.
- Advantageous prices and rates all-inclusive
Reduce your monthly costs
- Your calls are unlimited. Do you worry over the bill at the end of the month …
- You use Ebytel Bureau and we manage the rest
No complex equipment, servers or PBX install and maintain your home or at your office.
- Offer a professional image for your business
A picture worth a company like “a Multinational”
- A single business phone system for voice and fax.
- Technical support and 24/7 customer
“Based on the cloud” means that the Ebytel basic technological infrastructure is installed on one of our many data centers and is accessible via the Internet for your business. This saves you from investing in hardware, saving you time and frustration generated by the maintenance of telecommunications infrastructure and IT. We propose to focus on doing what you are best.
Your account and your phone number are activated on the day after your order and your or your telephone (s) will arrive in 2 to 3 business days (depending on the shipping method).
No telephone, PBX equipment. Ebytel work with any stable high-speed connection and requires a minimum of 64 kbps of bandwidth per call. You need a router that will ensure that your internet connection is available for your phones / devices.
For the best voice quality, we recommend a router that is enabled QoS (Quality of Service). By configuring your router QoS to prioritize voice traffic instead of web traffic, you will experience better voice quality when your internet is used for other activities (eg downloading large files, watch videos online, etc.) You can also do a speed test under the “test your bandwidth” section.
Since your phone system based on the “cloud” is available online, the only equipment you need in your office are the IP phones and the router with an internet connection.
You need the following specifications:
- Windows XP, Windows Vista or Windows 7, Windows 10 or compatible Pentium or higher processor
- Memory 512MB minimum;
- 200MB of free space on the hard drive.
Ebytel Office provides many business features and a rich range of services for your office phone system. You will receive everything you need with this complete system: reliable fax and phone service with unlimited calls and faxes (USA, Canada), multiple extensions, auto-receptionist with a dial by name directory, voicemail with delivery of mail, call forwarding and more.
Our philosophy is to offer an “all inclusive” solution for business owners. We know that buying a phone system can be a complex and costly procedure. We include all the advanced features for a low monthly cost. Also, many of our customers appreciate the fact that they do not have to choose among multiple features. With Ebytel, you receive the phone system and fax of the most comprehensive business with all the features available.
The optional Softphone is a free, interactive desktop tool that allows real-time control of your incoming calls and gives you full access to your phone system. It is installed on your smartphone and uses your 3G connection to make calls.
You have the option to purchase professional IP phones for your business phone system.
Your IP phones will arrive after 2-3 days from your order date, and that depending on the shipping method selected. After processing the order, supply and after packaging, we ship the parcel by Purolator. Of course, your devices arrive already configured. Then, you simply plug into your router / internet. Finally, begin to make and receive calls.
Yes you can. If you want to use a cordless phone, you just need the Linksys SPA-2102 ATA or ATA SPA 112. Connect the ATA to your router and connect your cordless phone to the ATA. This allows the ATA to convert Ebytel digital phone line to a similar line to work with your wireless phone.
Yes you can. Ebytel Office can be used with the majority of IP phones that are SIP compliant. They must be unlocked by your original supplier and will require manual configuration.
Important: Please note that our support team can assist you or configure your IP phones purchased from another vendor. Charges will apply for this service.
We do not currently sell equipment separately. If you need to replace an existing phone, you can do this without any additional charge by contacting customer service.
Oui, vous pouvez. Si vous voulez utiliser un téléphone sans fil, vous avez juste besoin du Linksys SPA-2102 ATA ou ATA SPA 112. Connectez l’ATA à votre routeur et connectez votre téléphone sans fil à l’ATA. Cela permet à l’ATA de convertir la ligne téléphonique numérique Ebytel en une ligne similaire pour fonctionner avec votre téléphone sans fil.
ATA is an acronym for Telephone adapters. ATA is generally a small box with a power outlet. It allows you to connect your like traditional phones to the Internet and make VoIP (Voice over Internet Protocol).
Yes you can. You can transfer your toll-free number or local number Ebytel current.
Complete your purchase Ebytel Office choosing temporary numbers
Pending the transfer, we also recommend configuring your Ebytel Office by programming the redirect your existing numbers to your system temporary numbers Ebytel This ensures that there will be no downtime during the transfer.
You will receive a confirmation email for transfers.
The transfer process can take approximately 5-10 days and it depending on the speed of your current provider to release your phone numbers. Unfortunately, we cannot speed up the transfer process.
The number that you receive when you register your toll-free or local number. If you paid for a minimum months of service and your account is active and no unpaid, you can keep your numbers. There is no fee to transfer your numbers. Your account must remain active and no outstanding during the number transfer process.
After completing the purchase of Ebytel Office, you can add additional numbers, including numbers Toll, by contacting customer service. Toll free number is CDN $ 4.99 per month, with fees of 0.02 cents per minute, and a single fee of CDN $ 14.99. Toll Free Numbers take 2-3 days to be ready and you will receive an email when they are activated.
Ebytel Office offers a simple all-inclusive price with advantageous monthly fee.
The plans include the business phone system based on the “cloud”, and telephone with unlimited calls and it from anywhere in the United States, Canada.
Ebytel Office comes with a back guarantee of 30 days. So there is no risk in buying it and try for your business. Phones can be returned for a full refund within 30 days of the date of purchase (must be in good condition, complete with all original accessories). You can also send us an email to sales@ebytel.ca for a free test account.
Yes, Fees vary depending on the plan you choose.
We offer business IP phones and devices at very competitive prices. Prices range from $ 99 CDN and CDN $ 350 depending on the model you select. For more information on the IP phones.
Shipping costs are based on the number of devices and we offer two delivery options.
1-3 devices:
Normal: CDN 39 $ 95
24 hours: 84 CDN, $ 95
4-7 devices:
Normal: CDN 47 $ 95
24 hours: 97 CDN, $ 95
8-10 devices:
Normal: CDN $ 53.95
24 hours: CDN $ 108.95
No commitment is required. You can pay in as (month by month) and cancel anytime. Any products purchased must be returned in good condition for a refund within 30 days of the date of purchase.
The Federal Communications Commission (FCC) and the Council of Canadian Broadcasting and Telecommunications Commission (CRTC) require internet phone service providers interconnected public telephone networks to provide E911 service as standard and offer their residential part professional.
